Shipping policy
Shipping Policy
We work hard to get your order to you as quickly as possible.
Order Processing
Orders are typically processed and dispatched within 24 hours of being placed, excluding weekends and public holidays. During busy periods, processing may take slightly longer, but we always aim to ship as fast as possible.
Shipping Times
Once your order has been dispatched:
• Standard shipping usually arrives within 2–3 working days.
• Special/next-day delivery arrives the next working day after your item has been posted.
Please note that delivery times are estimates and may vary due to factors outside of our control, such as Royal Mail delays, weather conditions, or peak periods.
Delivery Delays
While most orders arrive on time, occasional delays can occur with the courier. We are not responsible for delays caused by postal services, but we will always do our best to assist you in tracking your order.
Tracking
If tracking is available for your order, it will be provided once your item has been dispatched.
We appreciate your patience and understanding and thank you for choosing to shop with us.